FAQs

Why did the Ginger People decide to create a skin care line in addition to their food line?

We've been promoting ginger's health benefits for more than 25 years. During our tenure, we’ve discovered how amazing ginger is when applied to the skin. Ginger skin care is a normal and exciting progression for The Ginger People. GO is the collaborative creation of a gifted chemist from the natural HBA industry, a product developer with more than 10 years in the beauty industry and the ginger expertise of The Ginger People.


Is your unique Organic Ginger Essential Oil and Organic Ginger Extract going to burn my skin?

We're using an efficient level of ginger - enough to produce maximum benefits but not enough to burn your skin. However, if you experience redness or discomfort, you should discontinue use immediately.


What type of preservative system do you use in your products?

We are using Gluconolactone and Sodium Benzoate in our products. This naturally occurring food additive is GMO-free corn-based and is rated low hazard by Skin DeepĀ®.


Is GO Parabens-free?

GO products are Parabens-free.


Why do you use plastic for GO Ginger Face Cleanser and not glass like the other items, which has a higher recyclability cycle?

Most people use their face cleanser in the shower which makes glass a dangerous item to handle with wet hands. When we chose plastic, we made sure it was made with 100% recycled plastic and was highly recyclable.


What is the shelf life for your products?

Our skin care products have 24 months shelf life and 12 months once opened.


Do you recommend GO for rosacea, eczema, vitiligo or psoriasis?

Many people are using ginger to treat rosacea, eczema, vitiligo or psoriasis. However, GO has not been tested on such skin conditions and we recommend that you consult your dermatologist if you suffer from rosacea, eczema, vitiligo or psoriasis.


Are your products USDA organic certified? How natural is GO?

GO products are not USDA certified, however each product contains a large amount of certified organic ingredients. We selected ingredients that are derived from nature, ECOCERT certified, and followed strict environmental regulations from recognized green organizations.


Where can I purchase GO?

Please follow this link for the nearest store: gogingerpeople.com/locate-store


I left my GO products by the window and the formulas are discolored, what should I do?

We packaged GO products in recycled boxes to protect them from harmful sun-rays. We recommend that all GO products be stored in a dark, cool place to maintain formula integrity. If your product has been exposed to extreme heat and has turned color, please discard


I have a retail store and wish to carry GO, how should I proceed?

Please contact us for sales support at info@gogingerpeople.com or 800-551-5284 x 221.